You and I both learned an important life lesson at a very early age: take turns.

If you have children you teach it all the time. One is playing with a toy, when another child comes along and grabs it because he wants to play with it. The first child cries or reacts in anger as she grabs the toy back, and a fight quickly ensues. As fast as we can, we jump in between the children and say: “you two need to take turns!”

How does this relate to better communication at work and at home?

At Work With Your Team:

Think back on your last team meeting. What went well? What didn’t?

Two way communication is critical for a team to succeed – where everyone understands the importance of each one sharing AND listening. All too often before one person has the chance to finish what they are saying, another jumps in on top of them with a different thought. Soon another does the same and another. Ideas, even good ones, are missed because people aren’t taking turns really listening to each other. Even when someone is able to share their entire thought without being interrupted, a very similar experience occurs as soon as there is silence – someone quickly jumps in to share their idea and then another follows suit and another.

What if there was a different norm? A question or idea is brought to the group’s attention, for the purpose of discussion and gaining further insight. The first person speaks up and has everyone else’s full attention. When finished speaking, it is obvious others are reflecting on what has been said. Questions are asked of the speaker to clarify or draw out additional ideas. Important takeaways are duly noted before someone else takes their turn to share an idea.

For communication to take place at its best, a team leader must foster a culture where each person is invited to speak and experience the respect of everyone else through intentional listening. Only then will mutual respect be experienced by all, and the optimal environment be in place to gain the most from the time together.

In team meetings or small groups, we must take turns – both speaking AND listening.

Today With Your spouse:

Tonight when you greet each other, take turns sharing about the day. Don’t be so eager to tell about your day that you cut the other person off in the middle of them telling about theirs. Listen intently instead. By doing so you are showing respect to your spouse.

Tonight With Your Kids:

Practice with your children as well. Give your full attention to them when you see them after school. Then ask them for a few moments of their time and attention as you share with them some about your day too. Being deliberate to do this will teach your children how taking turns when communicating is a way of showing respect to others. It will help them with friends and go along way in preparing them one day with a future mate and family.

Whenever In Conflict:

Perhaps nowhere is the need to take turns more apparent than when in conflict. It is a must. Each person is angry or hurt for some reason. Critical to solving that conflict is the act of giving each other an opportunity to share their side, while we listen to truly understand and appreciate their perspective.

Today and this weekend – practice and model taking turns when in dialogue with your team, your spouse, and your children.

Simple.

But powerful.

It will deepen mutual respect!

Now do this with me quickly – leave a short phrase or sentence below telling me one place today where you are going to put this into practice. Let’s encourage each other right now by writing it down in the comment section below:

3 replies
  1. Linda Acosta
    Linda Acosta says:

    I’m going to practice this with my son who recently shared a talk with his youth group.
    I will ask him if he would like to share his experience with standing before his peers and spilling his guts out to them! Haha
    I’ll try to practice patience and mutual respect if he decides that he doesn’t want to share his experience. Which might be the case….he’s 15. ?

    Reply
    • admin
      admin says:

      You will never know if he will share unless you ask! But great to keep in mind to practice patience and mutual respect if he doesn’t want to Linda! Thanks!

      Reply

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  1. GIVE: your thoughts when invited OR ask to give your thoughts. Consider how this might better a conversation. Rather than each party jumping in with whatever they have to say whenever they want, mutual respect is demonstrated throughout a conversation as time is given for each one to speak. I wrote more about the power of this here.

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