Further Thoughts on Doing THIS With Your Time!  6/22/23

Every day of our lives we are faced with a question. What will we do today with our time? We only have so much – there is no way to gain more or multiply it. Like money from our paycheck, we will spend our time in some way, but what way?

If you watched this Tuesday’s video (you can view it HERE), you will recall me telling you about stopping on my walks to talk to neighbors. In doing so I must confess, I often experience ambivalence when the opportunity arises to talk or keep on with my walk. I experience further ambivalence the longer I stay in the conversation – do I continue to engage or seek a way to wind it down so I can get back on my walk?

Just. Being. Honest.

You might experience the same.

Do you linger at the dinner table a little longer to listen to your children chatter or your spouse share about their day? Or do you excuse yourself as quickly as you can to get back to that project? Or, do you even take time to eat together with the family at all?

Do you say hi to your neighbor when going in and out of the house or quickly dash inside so you don’t have to talk?

Do you hurry out of church?

Do you look at the cashier and even wonder how they are doing?

Do you take walks, hold someone’s hand, or sit to enjoy and/or offer your presence with someone who may not have as much of a sense of purpose or love in their life as you might have?

I could go on and on with questions like these which often come to mind and stop me in my tracks.

To be sure, we can’t always spend the amount of time we would like to with someone or the amount of time they would like us to with them. There ARE projects or other needs to which we must attend. Again, there is only so much available time on any given day.

The challenge I face, and the challenge I give to you is this:

How often do you stop and look around at the faces you see and ask yourself what is most important right here and nowTo get on with my agenda? Or to perhaps deviate from that even if it is for just a short bit to bring a little encouragement or hope to someone through your presence and your time?

Ok – that is all the time I have now for this post. Trust me though when I say, as I write this, I linger with you in the challenge. What helps me most when I am not sure which way to go, is the value and realization I have come to believe in life – that there is nothing more important in life than relationships!

Who will you spend more time with this week as a result of reading this? Leave a comment below!

Mark Oelze, Author/Creator of PLEDGEtalk

Further Thoughts on Listening to Other’s Stories…  6/15/23

(* To learn more on today’s thoughts, go HERE to watch a short video.)

We often think communication is speaking, but listening is also a form of communicating. By listening to another, we communicate to them:

  • you exist
  • you matter
  • what you say matters
  • you are valuable
  • you are important
  • I care for you
  • you are worthy of my time

Put it all together:

“Right here and now I want to take my time to communicate to you by my listening that I see you. I hear you. I care for you. You are important to me. I value our relationship. Because of this you matter, and what you say matters.”

Listening is one of the most significant ways to communicate love to another human being.

Consider further even one of the “messages“ we communicate to another when we listen.

“You exist.”

At the core of every human being, is this passionate cry to know that we matter here on earth – that there is reason for our very existence. And being shown by another they see us and hear us – that in their eyes we exist and have value – brings a sense of deep purpose.

Ok – stop a moment.

Think: who is the first person that comes to mind that you know you need to or want to communicate love by carefully and genuinely listening to them?

Now, before the day is done – go and listen!

What do you hear being communicated to you when someone takes time to listen? Leave a comment below to let me know you are “listening!” 😊

Mark Oelze, Author/Creator of PLEDGEtalk

Further Thoughts on Kindness: The One Thing You Can Do So Others WANT to Be Around You! 6/8/23

Recently, I spoke of how kindness and beauty have one thing in common: they both attract.

It’s one of the reasons I love being around my wife. She is one of the kindest people I know. She makes bread for neighbors, regularly writes notes to family and friends, graciously helps to take care of my parents, puts the extra touch on times of celebration in our home and gifts we give, and more.

I personally experience her kindness through her tireless listening to me processing life and thoughts from the day; through her encouragement of me on a very regular basis in all my emotional ups and downs and times of self-doubt; through her love and acceptance of me and all my faults; through her cheerleading all my efforts to have an impact in the world around us. And because of this, there is no one in the world I would rather be around. She supports me more than anyone I know.

I remember experiencing kindness for the first time when I was eight years old at a church camp six hours from home, crying because I was homesick! The camp Director of 300 children took me aside, into his office and spent some time loving on me, and helping me through my pain. That was 56 years ago and I have a very strong memory still yet of that experience in my mind.

Kindness does that I think – it’s experience registers deep within our souls.

I remember attending some counselor training 15 years ago and partnering up with one of the leaders for an exercise of listening well. She suggested I share first about something significant going on in my life. I did, and within two minutes, I was surprised to have tears whelming up in my eyes. I wondered how that could happen so quickly! After just a few moments of reflection, I knew why. This trainer I was matched up with, knew how to listen well. And she did so very genuinely.

Again, my soul was moved and stirred to tears.

I experience being “kinded“ when undergoing medical care, and the caregiver is especially caregiving. I experience kindness by the smile and extra effort made to help me when I am in a store. Kindness stirs me to great appreciation when a neighbor stops by to offer help when they see me working on a project.

There are countless ways kindness can be expressed. But it always has this effect on me: I am drawn to the person who shows it. I even marvel at them!

Communicating to others, in a way that shows they matter is a way you and I can demonstrate kindness every day, all day long, in each conversation. It is what the principles of PLEDGEtalk are all about!
Tell us below about an experience where you were “kinded” by someone!

Further Thoughts on What If We Saw Conflict THIS way?

At the core of conflict lies the existence of differences.

In marriage, writer and Theologian, GK Chesterton, called it incompatibility:

“I have known many happy marriages, but never a compatible one. The whole aim of marriage is to fight through and survive the instant when incompatibility becomes unquestionable. For a man and a woman, AS SUCH —– ARE INCOMPATIBLE.”

We are all incompatible with each other in one way or another. This is because there are no two people exactly alike on the planet. Whether it is today or tomorrow, there will be moments in time, seasons, and experiences, that will bring about feelings of incompatibility.

One could argue that differences, conflict, felt or real incompatibility are all various points on a continuum. What is most important, however, is what we will do when they occur.

Chesterton said the real issue is “fighting through the moments when the incompatibility becomes unquestionable.”  In other words – there you are. You know the other person is mad or hurt, or you are mad or hurt. Someone has rolled their eyes. There is a tone that was heard. You or another has shut down or walked away. It is unquestionable – you have come to a moment in time when you are incompatible or are in conflict. It is right then and there you must be determined to FIGHT!

But, you must fight FOR the relationship… you must fight FOR each other, not AGAINST each other!

Saying it another way, neither I nor Chesterton would suggest that you learn how to argue or fight well against each other. We are saying you must fight FOR the relationship by fighting THROUGH those moments!

You see – when a conflict happens…and you feel at odds or incompatible – there is an enemy that wants to see the relationship destroyed. In the Bible, the enemy is called satan. If you don’t believe in satan, you might use other terms like evil, self-centeredness, or greed. These are all enemies of relationships. THESE are what we must fight THROUGH to save the relationship.

We must all fight at times through our own tendencies to be greedy or think more of ourselves and less about others. We must all fight through our desires to protect ourselves even at the expense of causing others to feel outcast. We must all fight at times through our desire to hurt someone back when they have hurt us. We must all fight through our thoughts and motives that are dark.

When we fight THROUGH our own enemies rather than AGAINST the other person, we pave the way to learn from our differences; for conflict to be resolved; and for incompatibilities to at least be understood if not done away.

And LOVE

begins

to EMERGE

and

extend —– towards another.

What does it take for us to fight THROUGH our own enemies so that LOVE begins to emerge?  Leave your comment below!

Further Thoughts on What to Avoid to NOT Ruin Your Relationships!

Don’t make it your goal to WIN when you are in a conflict! THAT mentality will lead to the ruin of your relationships!

Now you might say “I’m not out to win! I just want to get him to see my point!”

OR:  “She is always right. I can’t take it anymore. She has to see there are other ways of looking at things!”

I get it.

I understand both ideas. Frustrating experiences for sure.

Maybe if I define what I mean by “win” you might find it more helpful. Here’s how I would define having a “win” mindset when you enter into a conversation or argument:

  • when the number one goal is to be sure YOU are being heard
  • when you know you are right and you are doing all you can to make sure the other person knows it
  • when you are doing more talking than listening
  • when what you are listening for is all the errors in thinking that the other person mention
  • when consciously or subconsciously there is the idea that there is only one right answer and you have it.

The “win mindset” is most noticeably present:

  • when you know you are being reactive
  • when you experience some kind of anger – whether it is irritation, frustration, aggravation, rage, being ticked, or just plain anger.
What can we do when we discover we have a “win” mindset that is driving us and damaging our relationship?

Ask yourself what you want most.  To win or be winsome?  I fear for your relationships if winning stays the predominant focus. But if you sought to be winsome – you might positively affect the relationship.

Winsome comes from the Old English wynn, meaning “joy” or “pleasure.” (Merriam-Webster Online Dictionary)

A verse in the Bible, Romans 12: 20, 21 says:

“If your enemy is hungry, feed him; if he is thirsty, give him a drink. For in so doing, you will heap burning coals on his head.” 21 Do not be overcome by evil, but overcome evil with good.”

Whereas the person you are having conflict with may not be your “enemy,” the principles still apply. What if instead of fighting to be right, we sought instead to overcome our differences by changing focus and doing something good for or to the other?  What if we did acts of kindness, or sought to bring them joy? And what if we spent more time working on ourselves than working on changing the other?

By “offering them a drink” or food for their hunger, could we become winsome in our approach and maybe in doing so, even win some?

Just some thoughts.

What are your thoughts in relation to mine?  Leave them below!

Mark Oelze, Author/Creator of PLEDGEtalk

How to be a good “Driver” in communication!

This week in a PLEDGEtalk training on healthy communication for 35 people, I asked how many of them would say they were quick to listen and slow to speak their mind.  No one raised their hand. I was a bit taken aback. I asked a second and even third time to let them know I really wanted them to answer my question. Still, not a single hand went up in the room.

Now I was stunned!

Not even one person claiming to listen well? All 35 saying they were quick instead to speak?

And we wonder why we can’t connect – why conflict is so rampant in our world today?

When we are not quick to Listen, and instead are fast to speak we will cause a collision every time.  Sometimes the aftermath is very obvious, other times not so much – but make no mistake about it – damage has been done to the relationship, I can promise you that.

It is like driving a car and coming to a four-way intersection where you don’t even slow down to “listen” or pay attention to any other vehicles that are present, but instead hit the accelerator to get through first. Danger awaits when this happens!

I have an intersection just like that right outside my office window, one house down from me. I have heard, witnessed, and seen the aftermath of cars colliding because of one driver speeding through rather than Giving the other a nod – to let them go first.

Scary.

Sad.

And so simple to remedy.

When in conversation, GIVE each other a turn!

It requires that we:

  • limit what we say so there is time and space for another to speak. Are we aware of how much we talk? Is everything we want to say necessary to say?
  • bite our tongues when we want to jump in while another is talking. Is what we have to say SO important that it warrants interrupting someone and risking a collision in the relationship?
  • value what others have to say at least as much as what we have to say if not more. Felt love and respect will be the effect. Damage done will be repaired. Connection will deepen.
  • We must Give our ears AND ask to Give our voice – both are needed for communication to create and deepen connection.

What is one takeaway you will chew on from having read this today? Share below!

Mark Oelze, Author/Creator of PLEDGEtalk

The ONE STEP that is Critical to Resolve Your Next Conflict!

To move a conversation forward in a healthy direction so that both parties feel safe, breathe again, and experience hope, someone has to offer help first…

Someone has to say “Let’s pause.”

Someone else to say “Let me be the first to volunteer to listen to your side of the story.” That same person has to then Echo back and finally, drop their arms so to speak to Disarm the conflict and validate the other person’s story.

But who goes first?

Good question.

I used to say, “the one with the greatest emotional wherewithal at the moment.”  In other words, the one who has the most emotional control at the time of the conflict – the one who is least likely to be reactive at the time – should go first.

I still say that, but I would add the following:

The one who volunteers first to take the right steps when in conflict will be the one who is aware not only of the call of love but also of   the cost to love.

If we are honest we have to admit – it is hard at times to do the right thing when in conflict, especially when that right thing is making oneself vulnerable by listening rather than defending.

We are SO PRONE to being defensive and reactive!

IT COSTS TO LOVE WELL!

We must Disarm the conflict by:

  • Giving up the “right” to fight.
  • Taking the first step of risk by “laying down our arms.”
  • Resisting the urge to defend when listening.
  • Seeking to hear their heart beneath their words.
  • And choosing to validate their thoughts, feelings, impressions, or stories without insisting they hear ours.  (We can request the latter but not insist.)

It is hard!

It is love!

LOVE IS HARD!

Mark Oelze, Author/Creator of PLEDGEtalk

*Listen to the short communication tip HERE that prompted these further thoughts.

How to Show Understanding to an Angry Person

A person who is angry is angry about something … for some reason. In their anger, they communicate directly or indirectly what they are angry about. Our task is first, to listen well enough to “get it” and second, to make it clear in some way what we “get” so they know that we know why they are angry.

Here’s the challenge:  when someone is angry at us, we experience all kinds of reactions that are physical, mental, emotional, and even physical in nature. Muscles throughout our body tighten up. Memories or pictures of past events immediately flood our minds of when that person or another person has been angry at us in the past. Anxiety, fear, and even terror might overwhelm us.

The typical result? We either fight or take flight! (Freezing up is a type of fleeing.)

With PLEDGEtalk, I believe we can do better. It is still not easy, but doable and knowable as far as what is needed most by the angry person. They need to KNOW we have heard them.

The task is to Echo back what was said as fully as possible.

Take one (or three!) deep breaths (literally!) and Echo back what we heard. Don’t make it any more difficult than that. This is THE NUMBER ONE action that needs to be taken in the interaction. Echo back, then ask if we heard correctly – and get quiet. Wait for them to respond. Wait for them to either say yes we heard correctly or for them to continue with more explanation of why they are mad. If they do the latter – listen again until you “get” what else they are saying, then Echo back again, and ask once more if you heard correctly. You may need to do this several times until they calm down and have said all they feel they need to say.

But what if our reactions seem so strong that we can’t stay in the conversation to Echo back well? What then?

It’s why Pausing is so important to the PLEDGEtalk process. If I am overwhelmed physically, mentally, and emotionally, there is nothing better for me (and for the relationship) than to Pause. I must get quiet and/or get away where I feel safe and the other person will be safe from any harm I might otherwise incur with my words.

There is so much more I could say about this like:

  • we may need to repeatedly pause!
  • the length of the pause could be from 30 seconds to thirty hours, or even thirty days! I have paused with at least one person that I felt unsafe around even much longer than that!
  • we ultimately take the pause step – as in all steps of PLEDGEtalk – so that we keep from causing any further harm in the relationship and get back to love.

BUT…

…when we are able, we come back to the table and Echo back what we heard. In doing so, the person who is angry will experience being heard and understood. It is a good and solid step towards a helpful and healthy connection.

What is challenging for you when it comes to the step of Echo in the PLEDGEtalk process? Leave a reply below – even if just a word or sentence.

Mark Oelze, Author/Creator of PLEDGEtalk

Further thoughts: Why is it so hard to listen to someone who is angry at you?

You know the experience – so do I. You have said or done something to someone which was apparently frustrating or hurtful. You didn’t mean to (or maybe you did) but they are reacting.

Why is it so hard to listen to them? And what can we do to change that?

It’s never fun having someone angry at you. At the very least it is quite uncomfortable, and at the most it is scary. As a result, we put up our guard and our fists – so to speak. We have been hurt or misunderstood in the past and we’re not about to get hurt again. We are ready to fight back!

Unless…

There is something of higher importance to us at that moment like:

  • doing the right thing rather than doing the thing that feels good at the moment
  • actually living out the proverb: “do unto others what you would have them do unto you.”
  • keeping the relationship and making it stronger.
  • And LOVE.  Oh yeah – that too!

I’ll be the first to admit…

IT IS HARD!!!

I’ve been thinking a lot lately about my own reactivity. I am far more reactive than I like to admit. It’s why, when I am in a conflict, I have to work really hard at keeping myself on pause. I so want to jump in and show the other person where they are wrong! Rarely if ever is that helpful though.

And so…

  • I hit my own personal pause button again and again and again (did I say again?)
  • I do my utmost to stay quiet lest I speak unhelpful or even hurtful words.
  • I remind myself again and again and again (here I go again!) of who the person is to me, of what I want to model to others, and of how I most want to live my life.
  • I tell myself: I want to be known as a lover, not a reactor!
  • And so, I LISTEN!
  • I work hard to listen NOT to where they are in error, but to what I can learn. What is their perspective? What is the story in their head about what happened? What are they longing for in the relationship?

The next time someone is angry at you, will you do the same?

*In the comments below, tell me: what else works to help you be the best listener you can be, particularly when in conflict?

 

Mark Oelze, Author/Creator of PLEDGEtalk

In this week’s communication tip, I talked about my son, a semi-professional musician, who teaches History by day and plays guitar in restaurants by night.

I can’t tell you how amazing he is – you would just think I am just biased. I could tell you for instance that:

  • he has mastered not only the 6-string but the Brazilian 7-string guitar
  • he knows hundreds of songs in English and Portuguese by heart – chords, and lyrics.
  • I marvel at how he moves up and down the neck without even looking at where he places his fingers,
  • he can transpose a song into any key
  • he can listen to a song once and play along the second time
  • and I could go on.

But you might say it sounds like I’m bragging about my son, and you might be right. If you watched this week’s video, however, you heard that I also was making a huge point. You see, despite how good of a musician he is and how well he has mastered the guitar, he practices his core basic scales very slowly every day, up and down for a minimum of 20 minutes!

Why would he do that?

Why would he do that?  I would suggest he wants to become the best musician he can become and for two primary reasons:

First, for his own enjoyment and for the enjoyment of others around him. And to become the best he must never forget the basics.

Second, he wants to become the best musician he can become for the sake of the beauty and wonder of the guitar itself – to make it come alive to its fullest potential.

[Now transpose this idea (pun intended) from music to communication to get my point.]

 

Why should you and I practice communication skills every day?

First, we want to become the best communicators we can become so that we and others might enjoy the experience to the fullestWe were designed to enjoy and be enjoyed relationally. We know that to be true. We so long to be heard, and when we are heard well – it brings a sense of delight. Sadly, however, the experience of relational joy is not often felt. In practicing what we learn in PLEDGEtalk on a daily basis, we can give more and more people the experience of joy when we communicate with them.

Second, we want to become the best communicators we can become for the sake of the beauty and wonder of relationship itself – to make relationships come alive to their fullest potential!  We all long for relationship because we were created for relationship at the very core of our beings. To the degree we master communication, it increases the potential for us to experience the beauty and wonder of relationship.  And might I add, for the greatest expression of love!

There is much more I could say – a book’s worth even – but for the rest of this week and throughout the weekend:  practice good communication. Deliberately, intentionally practice taking the time to love well in the way you communicate. Look for the experience of joy when doing so and the beauty and wonder of relationship itself!

When was the last time you really felt someone took joy in you?

Mark Oelze, Author/Creator of PLEDGEtalk